BOOK-KEEPER
A good level of general book-keeping experience required by growing company offering accountancy services. Must be a good team player, ideally with relevant book-keeping qualifications. Responsibilities include maintenance of clients records, boo-keeping, VAT, with knowledge of payroll a distinct advantage. This is a stand-alone role with direct client liaison via telephone.
Stratford-upon-Avon
KN2830
ADMINISTRATION
Salary
Job Description
Location
Ref No.
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£15,457
BUSINESS DEVELOPMENT TEAM ADMINISTRATOR
Monitoring 12C Protocol with centres and reporting to Highways Agency.
Processing of course notification sheets and feedback sheets
General administration duties, including filing, e-mails, messages, general correspondence, diary control, booking meetings/events/appointments, expenses, travel and accommodation arrangements.
Co-ordinate internal/external spreadsheets with regard to product development, project management, budget planning.
Assist in the upkeep of the intranet and website.
Assist in the production/development and proof reading of documents including Sector Scheme Documents.
Assist in the administration and monitoring progress of new centre accreditation
Assist in the administration and monitoring progress of new Instructor/Assessor accreditation
Assist in the administering/monitoring & chasing the annual processes of re-accreditation both for centres and Instructors/Assessors
Assist in the administration and liaison with the organisation of annual instructor/assessor meetings
Assist in the administration and liaison with the organisation of train the trainer and train the assessor events as necessary to meet demand
Assist in the administration involved and liaison with External Verifiers regarding allocation of centres
Assist in the administration involved and liaison with External Verifiers regarding initial observations of new instructors and/or assessors
Assist in the logging & monitoring of External Verifier visits with regards to visit planners and visit reports
To assist with the arrangements for promotional and conference events.
When required, to assist with and represent the company at relevant exhibitions throughout the UK
To assist with the maintenance of corporate websites
Raising and processing of purchase requisitions and/or invoices as required
Dealing with telephone enquiries
Experience:
Experience with Excel spreadsheets and Microsoft Word, Access, Powerpoint
Technical skills:
Good written and oral communication skills
Customer service awareness and focus
Organisational skills
Personal attributes:
Ability to prioritise
Team working
Proactive thinking
Stoneleigh
KW2873
£16½K
Training Administrator
Main purpose of the job
Reporting to the Sales and Admin Manager, you will be responsible for ensuring that all in-company contracts are managed in an efficient and timely manner.
Key responsibilities
Administrating major in-company contracts
Invoicing all in-company training
Working with Registry Team Leader to administrate in-company training.
Having responsibility for post course evaluation and certification.
Keeping an inventory of equipment used and tracing any missing items.
Updating clients on their programmes.
Have an understanding of other roles within the department.
Technical knowledge and experience
Microsoft Office - Word, Excel, Outlook
Client Record Management (desirable)
Business and industry knowledge
Previous working knowledge gained within the training sector would be advantageous
Leadership and people development skills
Problem solving skills
Ability to deal with client enquiries
Assisting the accounts department with invoicing queries
Interpersonal effectiveness and communication skills
Continuation of excellent relationship with existing and prospective clients
Maintain good working relationships within the company and with regional offices
Delivery of results /impact on business results
Ensuring that cost effective tutor resource is used
Advising clients of their training progression routes to ensure continued business
Personal qualities
Ability to work within a team, customer focused, ability to make decisions to benefit the business and the team.
Leamington Spa
KW2872
£19K + Benefits
INSIDE SALES CO-ORDINATOR
Excellent communication skills required to maintain constant customer contact via telephone, email and fax. Good PC skills - Word, Excel, Lotus Notes, with J.D.Edwards desirable. Liaise with manufacturing; provide basic quotations; respond to non-technical enquiries. Must be flexible, use own initiative and be willing to solve problems. Must be prepared to work from other locations on a temporary basis.
Warwick
KW2777
H.R. & RECRUITMENT
Salary
Job Description
Location
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£25-30K
RESOURCING CONSULTANT
The role of a Recruitment Consultant is to encompass the initial introduction of the company to prospective clients, the delivery of services to existing users, candidate generation and selection. It is a 360 recruitment role and will usually be based within a new area of the business. Consultants will be set fee targets and activity templates which they will be expected to achieve.
Understanding of solution selling
Demonstrate the ability to bring in new business.
Confirmation of candidate commitment.
Comprehensive qualification of candidate preparation and debrief of candidates and clients at 1st and 2nd interview level.
Competent presentation of fully qualified candidates to clients.
Ability to take a fully qualified job specification.
Competent with interviewing techniques.
Candidate control and the interview process.
Presentation of terms of business to clients.
Ability to hold good fact finding business conversation with clients.
Arranging client visits and qualify/justify the client visit to the Recruitment Business Manager.
Ability to identify decision-makers writing short profiles.
Complete monthly objects and targets in line with appraisal.
Take sole responsibility for the success or failure of the desk.
Comply with company standards for all external communication.
Adhere to all company policies and procedures as stated in the contract of employment.
Project the correct image of the Company at all times.
Leamington Spa
KN2568
PART TIME
Salary
Job Description
Location
Ref No.
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£25K + Benefits pro rata
PART-TIME AUDIT ACCOUNTS SENIOR
Highly successful and expanding practice offering diverse, quality accountancy service. ACCA/ACA qualified with 3-4 years experience. Good working level of SAGE and MS office. Ability to work independently. Effective communication skills. Team player. Lots of scope to develop (CPD).
2-3 days flexible
Warwick
KW2822
SALES
Salary
Job Description
Location
Ref No.
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Excellent
SALES/CUSTOMER SERVICE EXECUTIVE
Leading independent insurance specialists seek an enthusiastic, committed and hardworking sales professional to join a dynamic team and deliver a first class service to members of the public, face to face and over the phone. Excellent personal presentation, positive personality and exceptional customer service skills essential. Insurance, banking or building society background preferred. On-going training provided.
Leamington Spa
KN2868
£12K + Bonus
TELEPHONE NEGOTIATOR
SCOPE OF JOB
Reporting to the Collections Manager, the Collector must be able to negotiate payments on behalf of our clients securing the highest value possible. The candidate is expected to be flexible working various shifts between 8:00am 8:00pm with a minimum of two 12:00pm - 8:00pm shifts each week. One Saturday morning in four.
JOB CONTENT TASKS AND RESPONSIBILITIES
To negotiate and obtain payment on behalf of our clients
To deal with all incoming telephone calls within an agreed service level
To make outgoing calls to negotiate payments
To manage accounts to ensure payment is delivered
To make use of the Court Litigation Service to assist with payment collection
To assist the Collections Team with achieving the collections target
To ensure all Key Performance Indicators are met
To ensure processes meet both Management and Client requirements and expectations
To assist the Practice in reaching the required targets
KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED FOR THE POST
Knowledge and experience:
At least 1 years experience in a telesales or customer service role
Knowledge of Information Technology systems
Skills:
The ability to work under pressure and within the required timescales
Diplomacy and the ability to understand and resolve problems sympathetically.
A flexible, clear and forward thinking approach to continuing change within the Practice
Stratford-upon-Avon
KN2797
£12500 - £15600
TELEPHONE NEGOTIATOR
Full training and excellent support given within friendly environment. Suit resilient, team player with strong communication / telephone skills.
Excellent company benefits after 6 months service including pension, Healthcare, Gym Membership, subsidised massage service and free fruit!
The basic salary is £12,500 per annum plus a £1000 shift allowance (based on a 35 hr week). There is potential to earn bonuses on top of that, targets are set monthly and bonuses start from £300. After completing 3 months employment, overtime is generally available for those that want it and after 6 months, with proven good performance the salary is increased to £13,000, at this stage a 42 hr contract is offered, increasing the basic salary to £15,600.
Job Purpose:
Through inbound and outbound telephone calls you will negotiate outstanding monies by reaching agreements on defaulting accounts as well as dealing with any queries.
The post holder will be supported through planned coaching and development.
Key Responsibilities and Accountabilities:
1. Contacting defaulting accounts via telephone and letter to negotiate outstanding payments
2. Adhere to predefined team standards and legislative guidelines when speaking on the telephone
3. Record key information clearly and precisely using bespoke computer packages
4. Work towards agreed individual and team targets
5. Develop self, and maintain knowledge in relevant collection activities
6. Adapt communication style to affect negotiation success
Personality:
Self motivated with a positive attitude and drive for success
Personal Situation:
Able to work extended hours on occasion when required.
Specific Job Skills:
Previous experience in this type of work is not essential however individuals must possess excellent communication skills and experience of working with computers
Stratford-upon-Avon
KN2789
TEMPORARY TO PERMANENT
There are currently no temporary to permanent vacancies available.
*** EXCELLENT RATES OF PAY *** *** HOLIDAY PAY ***
Salary
Job Description
Location
Ref No.
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£7.50+ per hour
Regulatory Operations Administrator
Temporary Position with the possibility of going permanent.
To organise stationery requirements for the Regulatory Affairs and Regulatory Operations Groups.
To manage all aspects of the departments archival process - the deposit, retrieval review and destruction of any document sent to the off site storage.
To ensure filing is completed in accordance to the departments procedures. Filing includes general department correspondence and documentation specific to regulatory submissions.
To assist with the accurate maintenance of the departmental database used to track all regulatory submissions through the EMEA region.
To provide accurate reports (taken from the departmental database) to other departments within the organisation as and when required. Some routine reports are provided on a monthly basis.
To assist with some of the financial aspects of the department relating to regulatory submissions requesting payments, coding and tracking of invoices, monitoring expenditure, highlighting any issues etc.
To place orders for product samples from suppliers and arrange onward shipment.
To co-ordinate translations to and from external translation houses.
To arrange courier pick-ups and to track delivery.
To request documentation from internal and external bodies to support registration applications and maintenance of product licences
To provide assistance to the other members of the Regulatory Operations Group with the compilation of documents for submission to regulatory authorities.
o Paper based submissions can involve large amounts of photocopying and filing.
o Electronic submissions can involve large amounts of on screen formatting conversion to pdf, bookmarking, hyperlinking etc.
Person Specification:
Essential:
1 years administrative experience
Good communication skills
Ability to develop and maintain good working relationships with colleagues within the UK and abroad
Ability to work as part of a team
Logical and accurate approach to work with excellent attention to detail
Ability to work in an organised manner and with minimum supervision
Good working knowledge of Microsoft Word and Excel and Outlook
Desirable:
Working knowledge of Adobe Acrobat (Standard or Professional)
01926
411211
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